Please sign in with your Amazon Mechanical Turk (MTurk) login credentials to begin the account activation process.

To change your profile information:

1. Click on Settings on the menu. 
2. Click on Profile.
3. Make the desired changes to your information.
4. Click on Save.

If you are unable to update your information, please contact Hyperwallet directly.

The Hyperwallet Pay Portal has been designed to provide you with fast, convenient, and reliable access to your earnings. Now you can do payday your way thanks to a multitude of self-serve tools, easy on-the-go access, and automated payment transfer methods. 

You can get set up to receive your Amazon Mechanical Turk (MTurk) payment in three easy steps: 

1. Add Transfer Method: This is the bank account to which we will send your payments. 
2. Register Deposit Account: Once you add your bank account, you will be provided with a Hyperwallet Deposit Account. Return to Amazon Mechanical Turk and register this account as your Deposit Method. 
3. Receive Payments: All payments from MTurk will be automatically transferred to your bank account through the Hyperwallet Deposit Account. 

For step-by-step instructions, download our Getting Started Guide.

The best way to confirm that you have entered your banking information correctly is to refer to the numbers on the bottom of your check.

In Canada and the United States, your account information would be displayed as shown on the sample checks below:

Canadian Accounts:

American Accounts:

For all other regions, please refer either to your bank statement or contact your financial institution to confirm your banking information.

 

1. Select Transfer from your menu   
2. Under Actions, select Update for the selected bank account
3. Update the information
4. Click Confirm

Payments and transfers go through various stages while being processed. Updates are noted on your Pay Portal to keep you apprised of your funds and when you can expect them.

The Receipt ID is a record of the transaction which can be referenced when contacting customer support.

1. Log in to your Pay Portal.
2. Click History
3. Click on the transaction description to view the details.

Note: For security reasons, only the last four digits of your account information will be displayed.

As part of our compliance program, we may require that you provide some additional information in order for you to continue to receive funds. For security reasons, we will not ask you to provide or verify personal information via email. Please visit your Pay Portal to update your information and follow steps to review your personal information.

While we aim to process all funds in a timely manner, processing times vary by financial institution. Once the funds have left our system the processing times for the receiving bank and any intermediary financial institutions involved can vary between institutions as well as country.

If you have initiated multiple transfers from your Pay Portal, you will receive separate cash out notifications for each transfer.

After a payment has been processed, the destination account cannot be changed. However, you can update the destination account for future payments by following these steps:

1. Log in to the Pay Portal
2. Click Transfer
3. On the Transfer Center, click Action > Update
4. Update the information
5. Click Confirm.

When a payment is initiated, the amount transferred from your Pay Portal will be deducted, along with a transfer fee (if applicable). In the case of wire transfers, the recipient bank may impose processing fees which will be deducted from your balance.

Please refer to the Support tab at the top of the page for support hours and contact information.

Please be informed that you are using your Amazon Mechanical Turk (MTurk) credentials to login. If you have forgotten your password, please reset your password on the Amazon Mechanical Turk (MTurk) website.